Training feedback survey: advices and examples

Training courses are important for the development of skills within companies. However, to ensure that these training programs achieve their objectives, it is essential to gather feedback from participants. This is where the training satisfaction questionnaire comes in. In this article, we'll explain how to design an effective training satisfaction questionnaire, and how it can help you improve your training programs.

Why is a training feedback survey essential?

A training feedback survey enables you to measure several crucial aspects of your training programs:

1. Content quality: do participants find the content relevant and useful?
2. Trainer competence: are trainers perceived as competent and engaging?
3. Organization: how do participants rate the logistical organization of the training?
4. Impact on work: do participants feel their skills have improved after the training?

By gathering this information, you can identify the strengths and weaknesses of your training courses, and thus continuously improve them.

How to design an effective training feedback survey?

1. Define clear objectives

Before you start writing your training feedback survey, it's important to define what you want to evaluate. Objectives can include assessing overall satisfaction, the relevance of content, the effectiveness of trainers and the impact of training on participants' skills.

2. Use clear, concise questions

Questions should be easy to understand and to the point. Avoid technical terms or long sentences. For example, instead of asking "How would you rate the relevance of the training content to your professional needs?", you can say "Was the training content adapted to your needs?".

3. Mix question types

Use a variety of questions to get rich, detailed answers. Here are some types of questions to include:

• Closed questions: "did the training meet your expectations? yes/no"
• Likert scales**: "on a scale of 1 to 5, how would you rate the clarity of the trainer's explanations?"
• Open questions: "what aspects of the training did you find most useful?"

4. Test the questionnaire

Before distributing your training feedback survey on a large scale, test it with a small group to ensure that the questions are understood as intended, and that the questionnaire doesn't take too long to complete.

5. Analyze the results and act accordingly

Once you've collected the responses, analyze them to identify trends and areas for improvement. Use this data to adjust your training programs to meet participants' needs.

Sample training satisfaction questionnaire

Here's an example of a training feedback survey that you can use as a template:

1. Did the training meet your expectations?
   • yes/no
2. On a scale of 1 to 5, how would you rate the trainer's competence?
   • 1/2/3/4/5
3. What aspects of the training did you find most useful?
   • free response

Conclusion

A well-designed training feedback survey is a powerful tool for continuously improving your training programs. By collecting and analyzing participant feedback, you can identify what's working well and what can be improved. Remember, the key to success lies in the clarity of the questions and the strategic use of the data collected to inform your future training courses.

Investing time in creating and analyzing a training feedback survey is a sure-fire way to increase the effectiveness and relevance of your training programs, guaranteeing a greater return on investment for your organization.