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SEO news and advice. Webmarketing case studies.

Customer service: definition and challenges

This article explores the different aspects of customer service and explains why it is essential to the growth and long-term success of a company.

Customer service: definition and challenges

Digital communication strategy: the keys to success

This article guides you through the essential steps to develop an effective digital communications strategy.

Digital communication strategy: the keys to success

What is customer satisfaction?

This article explores the different dimensions of customer satisfaction, its importance and methods for improving it.

What is customer satisfaction?

The impact of Digital Markets Act on Google reviews

The display of customer reviews, particularly Google reviews, is one of the points of the new DMA (Digital Markets Act) regulations.

The impact of Digital Markets Act on Google reviews