- Customer reviews
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- 19 June 2024
Dissatisfied customer: how to deal with it
This article explores strategies for effectively handling unhappy customers and provides examples of appropriate responses.
- Digital Marketing
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- 18 June 2024
Bad Buzz: Definition and Examples
It describes a negative word-of-mouth phenomenon that spreads quickly on the internet, particularly via social networks.
- Customer reviews
- |
- 18 June 2024
Customer engagement: definition, strategies and benefits
This article explores the importance of customer engagement, effective strategies to improve it, and the benefits that come with it.
- Digital Marketing
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- 17 June 2024
Definition of customer relationship
Customer relationship refer to all interactions and exchanges between a company (or organization) and its customers throughout the product or service life cycle.
