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Customer Experience Manager: job, missions and salary
In this article, we'll explore the role of customer experience manager, highlighting its importance and the skills needed to excel in this field.
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Symmetry of attention: definition and issues
This article explores the notion of symmetry of attention and its implications on our daily interactions, whether in the personal or professional sphere.
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Omnichannel customer journey: definition, challenges and examples
This article explores the notion of an omnichannel customer journey. Find out what an omnichannel customer journey is and why it is important for your marketing strategy.
